Visitor service at huma eleven
For any questions you have on site, our visitor service at the first floor of the shopping centre is available for you during the opening hours listed below. Here you can buy the Zehner voucher.
Opening times
MO – FR
08:00 – 19:00
SA
08:00 – 18:00
Center Services
Accessible
All public areas at huma eleven have barrier-free access.
Book exchange station
Borrow or exchange books, free reading, donate old books.
Centre management
The centre management at huma eleven is located on the first floor.
Defibrillator
The defibrillator at huma eleven is located at the visitor service.
Dogs welcome
Dogs are welcome at huma eleven. They must be kept on a leash & muzzled in the entire indoor area.
Escalators
There are six escalators at huma eleven.
Free buggy rental
Free buggy rental available at visitor service (on bail).
Free parking
More than 2000 free customer parking spaces are available for those arriving by car.
Free Wi-Fi
Throughout the entire area of huma eleven, the free huma elevenWiFi (_FREEWIFI@HUMAELEVEN_) is available for customers for the duration of their stay.
Locksmith
The key service is located on the ground floor at the shop LET’S DOIT.
Motorway connection
huma eleven is located directly at the A4: Because of the excellent location near the A4 and the motorway exit „Simmeringer Haide“ huma eleven is quickly reachable by car. huma eleven offers an extensive range of service for all visitors arriving by car. Featuring more than 2000 free customer parking spaces.
Photo booth
The photo booth is located against the exit from the upper parking deck (First Floor). Instant photos, EU passport photos, ID photos – fast & affordable.
Taxi
You can get a taxi in front of the arrival.
Toilets (accessible)
The toilets are located on the ground and the first floor.
TÜV
huma eleven is certified by the TÜV AUSTRIA hygiene management standard.
Walking and cycling paths
The center can be reached on foot and by bike via paved, wheelchair & pushchair-friendly footpaths and bike paths.
Bicycle parking
The bicycle parking is located directly by the entrance on the ground floor.
Bus
huma eleven can be reached via bus lines 73A, 76A/B and 79A/B. The bus station is right in front of the centre.
Children’s ride-on toys
The children’s ride-on toys at huma eleven are located on the ground and the first floor.
Disabled parking spaces
Disabled and family parking spaces are located directly by all entrances at huma eleven.
Elevator – access to all floors
There are 6 lifts at huma eleven. Each lift is suitable for wheelchairs. All floors can be accessed via the lift.
Family toilets with baby seats
The spacious family toilets with baby seats at huma eleven are located on the ground and first floor.
Free nappies & wet wipes
You find free nappies & wet wipes in every changing and nursing room at huma eleven.
Free smartphone charging stations
There are lockable smartphone and tablet charging stations on the first floor. They are compatible with all customary smartphone manufacturers.
Lockers
There are several lockers at huma eleven. They are located on the ground floor. Secure storage of valuables and shopping purchases.
Lotto/Toto
The lottery “Lotto/Toto” branch is located on the ground floor. Lottery agent’s shop, sports betting, tobacco products and more.
Pharmacy
The Hl. Elisabeth Pharmacy at huma eleven is located on the ground floor. Opening hours: Monday to Friday 8 a.m. – 7 p.m., Saturday 8 a.m. – 6 p.m. Medication, medicine, remedies.
PLANET LOLLIPOP
Supervised children’s adventure world at first floor!
More information!
Tobacconist’s
The tobacconist’s at EUROPARK Salzburg is located on the ground floor. Tobacco products, newspapers, magazines, road tax discs.
Toilets (children)
The toilets for children are located on the ground and the first floor.
Visitor service
You can get information at the visitor service at huma eleven on the first floor. Issuing and sale of Zehner gift vouchers.
ZEHNER vouchers
The sales point for ZEHNER vouchers at huma eleven is located at the visitor service on the first floor. Also available online – you can find more information in the link below.
For more information
Air-conditioned mall
The huma eleven is fully air-conditioned.
Cash machines/ATMs
The cash machines/ATMs are located on the ground and on the first floor.
Changing and nursing room
The changing and nursing room are located on the ground and the first floor, near the toilets.
Disinfectant dispensers
You can find disinfectant dispensers all over the mall.
Electric charging station for cars
Visitors have the option of refueling their e-cars at the e-fueling stations while they do their shopping.
First aid
The first aid kit is located at the visitor service on the first floor.
Free huma eleven shuttlebus
Destination Schwechat, Svetelskystraße and U3 Station Simmering during the opening times
More information!
Free wheelchair rental
Free wheelchair rental available at visitor service (on bail).
Fresh air supply
huma eleven is ventilated with up to 100% fresh air.
MINI LOLLIPOP
MINI LOLLIPOP is a veritable playtime paradise for the little ones. The area is designated for children under the age of 4 and fulfills their every wish: Toddlers can improve their skills while playing entertaining wall games, wave to their parents from inside small houses, or experience joy of sliding down a mini slide. MINI LOLLIPOP is free of charge for the little ones.
MINI LOLLIPOP
OE Ticket sales point
The OE Ticket sales point at huma eleven is located at MediaMarkt. Tickets, passes, events, concerts.
Return point for empty bottles
The return point for empty bottles is located on the ground floor close to the INTERSPAR entrance.
The Zehner shopping voucher
The Zehner – your shopping centre voucher for all your wishes! Simply order your gift voucher online now or purchase one at the visitor service!
The “Zehner” shopping voucher
Toilets m/w
The toilets are located on the ground and the first floor.
Umbrella rental
Free umbrella rental available at visitor service (on bail).
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