huma eleven was one of the first shopping centres in Vienna to obtain TÜV AUSTRIA certification for hygiene management.

Hygiene and safety have been a top priority at huma eleven from the beginning. The hygiene concept was again significantly expanded on a long-term basis when the COVID-19 pandemic first started. Along with its sister centres GERNGROSS and Q19, huma eleven is among the first three malls in Vienna to have been certified for exemplary measures in compliance with the new TÜV AUSTRIA hygiene management standard, taking particular account of the current COVID-19 pandemic. These cover the general mall areas including the sanitary facilities and the mall management. The management certification system developed specifically by TÜV AUSTRIA for the area of hygiene delivers the highest standard of safety, and in the light of recent events it has addressed the COVID-19 pandemic more specifically.